![]() ![]() An email will be sent to the registered email address to confirm our decision. Orders that trigger high risk fraud alerts are always cancelled and refunded. To return your product, you should bring your product to: If you need to exchange it for the same item, send us an email and send your item to: We only replace items if they are defective or damaged. Only regular priced items may be refunded, unfortunately sale or clearance items cannot be refunded. Hololive Relax Time Houshou Marine Collectible PVC Figure BanPresto - ToyWiz Home Anime Hololive Hololive Relax Time Houshou Marine Collectible PVC Figure 33. If you’ve done all of this and you still have not received your refund yet, please contact us at & clearance items There is often some processing time before a refund is posted. Then contact your credit card company, it may take some time before your refund is officially posted. If you haven’t received a refund yet, first check your bank account again. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. We will also notify you of the approval or rejection of your refund. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. Please do not send your purchase back to the manufacturer. To complete your return, we require a receipt or proof of purchase. Any item that is returned more than 30 days after delivery Any item not in its original condition, is damaged or missing parts for reasons not due to our error Several things are exempt from being refunded. It must also be in the original packaging. To be eligible for a return, your item must be unused and in the same condition that you received it. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. ![]()
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